Important Information
Policies
To help make your stay at Best Western Heritage Inn - Chico in Chico as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Guest-friendly policies created for simplicity, flexibility, and peace of mind.
Check-In and Check-Out:
Check-in at Best Western Heritage Inn Chico begins at 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be accommodated when available.
Identification and Age Requirement:
Guests must present valid photo identification and a credit card upon check-in. The minimum check-in age is 18 years.
Pets:
Best Western Heritage Inn Chico allows pets in select rooms for an additional fee. Service animals are always welcome.
Smoking Policy:
This is a 100% non-smoking hotel. Designated outdoor areas are available for guests who wish to smoke.
Cancellation Policy:
Most reservations at Best Western Heritage Inn Chico allow free cancellation up to 24 hours before arrival. Some promotional rates may vary.